Policy and Planning

This section oversees the strategic planning, drafting and review of policies related to the socio-economic development of the Indian community. This section also provides input to stakeholders on the direction of MITRA in terms of initiatives, projects and programs undertaken by the unit.

Strategic Planning
Policy Planning
Research & Development
Audits and compliances
Central liaison party

  • Lead research that is accurate, relevant and comprehensive to for the development of MITRA’s activities/programmes.
  • Ensure government policies related to socio-economic development of Indian community are inclusive through cooperation and input from the relevant sectors.
  • Ensure Key Performance Indicators (KPI) for the four main pillars (Education & Training, Economy & Career, Social Wellbeing and Identity & Inclusiveness) are delivered and achieved.
  • Promote MITRA as a one-stop centre for the Malaysian Indian community
  • Ensure all complaints and pressing feedbacks are resolved within the stipulated timeframe.