Malaysian Indian Current Challenges

In order to realise the Government’s mission to make Malaysia as a high-income nation that is inclusive within a multiracial setting, the position of inequality of income in the Malaysian Indian community must be improved. The Indian community needs extensive exposure to empowerment programmes to produce highly skilled individuals and to create new entrepreneurs thereby enhancing existing entrepreneurial capacity in addressing the gap in wealth inequality.

Human capital development is a critical factor in generating and sustaining Malaysia’s economic growth. The availability of highly skilled workforce is important to support the transition of all economic sectors towards knowledge-intensive activities. A highly skilled and efficient workforce will ensure balanced proportion between skill supply and industrial demand and enable the Malaysian Indian society to increase self-skill marketability, especially in high-potential sectors.

The government is also pursuing on-going efforts to increase the participation of Indians in the Malaysian civil service and statutory bodies at least 7% at all grade levels by 2026. Malaysian Indian youths should maintain cognisance on admission criteria, readiness to attend interviews and show earnest interest in the positions offered in particular sectors. They should also be exposed to career opportunities in governmental and statutory bodies.

Program Criteria

Compulsory Requirements

  • Incorporated under ROS/KBS/ROC etc.
  • Committee members must possess a minimum of 3 years’ experience in related field.


  • Human value and character building training must be incorporated in the programme module.
  • Programme must be executed by the organisation’s members and volunteers and outsourcing is strictly prohibited
  • If the entity has previously received funds from SEDIC, the performance of the NGO/organisation will be taken into account in the evaluation process.

Optional Requirements

NGOs are responsible in:

  • Training and mentoring target groups to equip themselves with business knowledge, skills, business ethics and entrepreneurial characteristics to become viable entrepreneurs by taking business opportunities provided by the government, statutory bodies and different industries.
  • Implementing entrepreneurial incubator programmes to increase income among micro entrepreneurs especially among the B40s and M40s (priority is given to collaborative programs with government agencies/statutory bodies and industries such as MED, MDEC, MAGIC).
  • Implementing programmes that empower and encourage women to venture into business and also work in government and private sectors.
  • Establishing platform/database of mutual aid networks among Indian entrepreneurs to help Small and Medium Enterprises (SMEs) and micro Indian entrepreneurs in financial aid, market networks and export networks.
  • Providing exposure to the financial facilities and loan assistance accessible to Indian entrepreneurs as well as guiding and monitoring their business performance.
  • Collaborating with government agencies, statutory bodies and related industries (e.g. MOHR, HRDF, KBS, MOE, MED) for:-
    • Providing counselling, guidance and accredited skills training, specifically to youths, based on current industry or sector potentials through the place & train and apprenticeship programmes.
    • Providing guidance and career training such as interviewing skills, communication competence and awareness on the functions of the position applied to young people in submitting applications for positions in public or private sectors.
  •  Disseminate information via road shows, print media, radio, TV and/or on job opportunities in the public and private sectors that cover the required qualification,salary grades and schemes, opportunities in various agencies, key responsibilities, scope of work, application process so that key information is relayed entirely to target groups i.e. the Indian B40s.
  • Has detailed network of participant’s data (B40 / M40) and understands the needs of the target community in greater depth;


How can you help?
  • Assist the Malaysian Indian community especially the B40s who have the capacity to generate income and increase their ability to survive and overcome poverty;


  • Produce more Indian entrepreneurs in various high-potential business and industry sectors [e.g. ICT, Aerospace, Marine, Green Technology, Oil & Gas, Food & Beverage, Fashion, Textile, Automotive, Modern Agriculture, E-commerce, Tourism, Logistics and Supply Chain, amongst others];
  • Assist and provide continuous support to Indian B40 and M40 entrepreneurs in expanding their business and increasing their companies’ competitiveness while helping to create and provide job opportunities, especially the youth.
  • Educate and enhance financial and organisational management skills for new and existing micro entrepreneurs.
  • Nurture and encourage the practice of saving and investing especially for low-income families.
  • Empower single mothers, disabled people, former prisoners and school/university dropouts to be inclusive in economic development and wealth.
  • Create awareness and ensuring the readiness of Malaysian Indians in seeking career opportunities in government and private sectors.


Program Output & Outcome


  • Ensure minimum enrolment 90% are always achieved in each programme.
  • Number of actively registered companies and ownership of wholly-owned or partly owned companies by Malaysian Indians.


  • Number of new entrepreneurs created in key economic area.
  • The number entrepreneurs who have understood the importance of entrepreneurship and are willing to change the way they do business to a more advanced system.
  • Number of usage of online business platforms as an additional tool to increase source of income.
  • Number of job placements through skill upgrading programmes and collaboration with corporate and industrial employers.


  • Increase in monthly/household income earned by participants post programme.
  • Increase in R&D activities and innovative applications in growing businesses.
  • Increase in annual revenue of registered companies (wholly/partly) owned by Malaysian Indians.
  • Increased participation and rating success by sub-sectors across different businesses.
  • Increased in attracting and retaining active entrepreneurs within a certain period of time.
  • Progression in the organisational hierarchy and skills acquisition vis-à-vis the current needs of the position;













This Programme Application Guidelines aims to guide Organizations that receive Financial Grant from the Malaysian Indian Transformation Unit (MITRA) on the application procedures and responsibilities in managing the Grants of Socio-Economic Capacity Development Programme, designed for the target group of MITRA.



This Guideline is intended to provide general disclosure and explanation to any Non-Governmental Organizations (NGOs) on the implementation of socio-economic capacity development programmes jointly organized by MITRA. In addition, this guideline is also one of the steps taken by MITRA to ensure that application can be submitted smoothly and transparently. Hence, this guideline needs to be carefully studied before application is made.

The objective of MITRA’s Financial Grant for the year 2019 is to implement strategic intervention programmes by MITRA together with NGOs in order to intensify the transformation efforts of the Indian community, especially the B40s towards a development which is in line with the national development and consistent with Pakatan Harapan’s Manifesto.

MITRA’s Financial Grant 2019 basically welcomes any creative proposal and innovative solutions that empowers the Malaysian Indian community towards addressing economic and social issues for the long-term and sustainable development of the Malaysian Indian community.



MITRA, one of the agencies under the Prime Minister’s Department functions through six main pillars that are imperative in thrusting the organization’s action plan to ensure that the basic needs of the Malaysian Indian community are protected and secured. The six main pillars of MITRA are as follows:

  • Policy & Planning
  • Education & Training
  • Economy & Career
  • Welfare & Social Development
  • Identity & Inclusiveness
  • Special Project




  • This Guideline is a part of the terms and conditions of application ought to be referred by NGOs who wish to apply for the 2019 MITRA’s Financial Grant;
  • NGOs who are driven by the spirit to bring about economic and social reformation to the Indian community of Malaysia, especially the B40s are encouraged to apply for this grant;
  • These Terms are conclusive and legally binding once the NGOs submit proposals to apply for the Financial Grants of MITRA and thereupon, the NGOs voluntarily accept and agree to fully abide by these Terms;
  • MITRA reserves the right not to consider any application found to have violated the Terms or Guidelines pertaining to MITRA’s Financial Grants;
  • MITRA reserves the right to revise these guidelines at any time without prior notice. In the event that any changes are made, the revised guidelines will be updated on MITRA’s official portal, that is It is the responsibility of the participating NGOs to refer only to the latest guidelines posted herein;
  • NGOs are responsible to notify MITRA in writing through the Director General of MITRA if there is any change in the address or latest information of NGOs, for the purpose of communication and data maintenance; and
  • NGOs must comply with all the terms and conditions set out in the Application Guidelines for Financial Grant Allocation Programme of MITRA as well as the Letter of Agreement that will be signed between NGOs and MITRA.


  • It is COMPULSORY to utilize the Financial Grant of MITRA only for the purpose of implementing the programme set by MITRA where a formal agreement will be agreed upon and signed by the NGO.
  • The allocation given is only for the year 2019. If it is not utilized during this period, the allocation will be withdrawn or returned voluntarily by the NGO; and
  • The received allocation MUST be kept in a separate bank account.




NGOs with extensive experience in the socio-economic issues of the Indian community in Malaysia and are legally registered with the following government registrars are eligible to apply for the MITRA Financial Grant of 2019:

  • Registrar of Societies Malaysia (Jabatan Pendaftaran Pertubuhan Malaysia);
  • Companies Commission of Malaysia (Suruhanjaya Syarikat Malaysia);
  • Ministry of Youth and Sports (Kementerian Belia dan Sukan);
  • Ministry of Health Malaysia (Kementerian Kesihatan Malaysia);
  • Malaysia Co-operative Societies Commission (Suruhanjaya Koperasi Malaysia); and
  • Other relevant agencies.

MITRA will also give due consideration to individuals / entities with innovative and practical solutions to address the economic and social issues, that will have a positive impact on the Malaysian Indian community and enhance the long-term sustainability and development of the Malaysian Indian community as a whole.



  • The application process of the MITRA Financial Grant 2019 involves two levels where in the first level the NGO must submit an application online or manually using the format set by MITRA either in Malay or English language only.
  • In the second level on the other hand, successful applications will be shortlisted and if necessary, NGOs must be physically present at MITRA’s office in order to present the project proposal in detail to MITRA, either in Malay or English language.
  • The process in paragraph 2 above is an optional and non-compulsory step for which MITRA may choose not to execute it and opt for other alternative methods such as telephone, teleconference, video call or any appropriate method.
  • Online or manual application MUST be made by a member of the high committees (EXCO) of the NGO which is the Chairman, the Vice-Chairman, the Secretary or the Treasurer.
  • The use of outsourcing such as consultants by NGOs in the process of application, presentation and implementation of the programme is STRICTLY PROHIBITED.
  • MITRA shall not be held liable for any physical submissions received before and after the stipulated time for grant application, for any reason whatsoever.
  • MITRA reserves the right to amend the duration of application and evaluation of MITRA’s Financial Grant application for 2019.
  • In the event of change in the duration of application after being reviewed by MITRA, the new timeframe will be updated on MITRA’s official portal which is and the announcement will be interpreted as MITRA’s official notification.
  • Incomplete applications and / or submission of applications after the closing date will be declared illegal, disqualified and will NOT be considered at all.
  • NGOs can submit only ONE (1) application (online or manual) under only ONE (1) For any NGO that is found to have applied via different pillars for the same programme, then MITRA will only consider the last application. MITRA also has the absolute right NOT consider both applications at all.
  • If NGOs are unsure of the details entered in the online application, MITRA has given the option to ‘Save and Continue Later’ to save the application form and update it before submission later.
  • The first online or manual submission is considered final. Re-submission of application (online or manual) after the first submission (online or manual) will not be accepted, entertained, and processed by MITRA.
  • If MITRA’s attempt to contact the NGO for the purpose of informing or obtaining additional information is not properly responded to within five (5) working days, the NGO will be deemed withdrawn from the application.
  • In the circumstances mentioned in the paragraph above, MITRA, with absolute discretion has the option of selecting any other NGO to replace the withdrawn NGO.
  • The application must be an original proposal paper of the NGO where NGOs must have all the rights, title and interest in the proposed programme and the concepts set forth in the application. Ownership of programme concepts and related materials submitted to MITRA for evaluation purposes must be kept a copy by the NGO.
  • NGOs should inform MITRA in case if there is any patent or copyright issues in the application. The NGO is responsible for obtaining any necessary permissions or licenses before including the matter in this application. MITRA fully denies all liability and / or responsibility for any violation of the truth or license by the NGO in the process.
  • Applications may be rejected at MITRA’s sole and absolute discretion despite NGOs meeting all the general and specific criteria.
  • It is NOT OBLIGATORY for MITRA to state the reasons for rejection to any party, including the NGO who submitted the application.
  • DECISIONS TAKEN BY MITRA IS FINAL and any appeal on the application shall not be entertained.
  • The NGOs that are shortlisted for the second level are required to submit declaration of solvency and confirmation of good financial position when announced as a grantee.
  • NGOs MUST inform MITRA immediately on any change that may possibly abolish NGO’s position and solvency.
  • In the event of false information being detected, MITRA reserves the right to reject the application immediately and any appeal shall not be entertained at the sole and absolute discretion of MITRA.
  • In such a situation, MITRA has the sole and absolute discretion to disqualify a successful application while electing as the grantee an alternative applicant from the reserve group who was also evaluated at the same time.



  • All documents and materials submitted by NGOs are considered confidential information.
  • MITRA is the sole and exclusive proprietor of all rights, title and interest arising under the initiative proposed by NGOs. Access to the submitted material will be limited to the Financial Grant Selection Committee as well as officers of MITRA who are involved in the selection process.
  • By submitting this financial grant application, NGOs agree to authorize automatically and / or via written permission for MITRA to conduct background checks on NGOs as one of the steps in the application evaluation process.
  • MITRA reserves the right, at its sole discretion, to disqualify any NGO that fails to authorize the background check.
  • If the outcome of the background check for any of the NGO is unsatisfactory, MITRA reserves the right to reject the application of the said NGO. If deemed necessary, MITRA reserves the right, at its absolute discretion, to notify the relevant NGO that background is the reason for disqualification.


  • NGOs should submit detailed proposals and projected expenditures for the programmes proposed to MITRA, to obtain approval within the timeframe explicitly provided by MITRA.
  • Once MITRA approve the programme proposals and projected expenditures, bipartite Financing Agreements (FA) will be signed by MITRA and NGOs.
  • The NGO may only initiate the programme and / or bear any costs relating to the programme after the FA has been successfully signed between MITRA and the NGO. MITRA shall not be held liable for any costs incurred by successful applicants before signing the FA.
  • All costs associated with the proposed programme MUST have accurate and valid invoices, receipts, and other payment documents that MUST be kept carefully as a record of the programme’s spending details that should be submitted to MITRA upon request at any time.


  • For any program or initiative approved by MITRA, successful NGOs (“Grantees”) will receive funds in stages, as per the payment schedule set out in the FA signed by MITRA and NGOs.’
  • The Grantees shall complete the proposed programme within the period agreed by MITRA and submit reports, invoices, receipts or other proof of payment for the project to MITRA according to the date stated in the FA, in order to receive the grant in phases as stated in the FA.
  • If the actual expenditure of the proposed programme is less than the estimated budget, MITRA, at its absolute discretion reserves the right to reduce the amount of financial grants agreed in the FA at any time.
  • Any discrepancies identified by MITRA in the reports, invoices, receipts or other proof of payment may result in the withdrawal or cancellation of the financial grant.
  • Grantees are required to pay all damages to MITRA from any damages, claims, liabilities, losses, costs, and expenses (including, but not limited to, reasonable attorney’s fees) arising out of any way from breach of their obligations, warranties or representations under the terms or guidelines provided as part of the initiative.
  • In the event that the Grantees cannot implement the program that has been agreed upon in the FA, the Grantees must provide a formal explanation in writing to MITRA to justify the causes for their inability to continue the program.
  • If the justification is convincing, the Grantees need to return the full or partial funds by check / bank transfer. On the other hand, if the justification is not convincing, the Grantees will be invited to the office of MITRA for a detailed discussion before taking the decision of either to return the full or partial or any other action that MITRA considers appropriate.
  • The Grantees are completely responsible for the sincere and transparent use of the allocations that are provided, to achieve the objective of MITRA’s Financial Grant and in the event of any misuse of the grant, disciplinary action will be taken against the Grantees at the sole discretion of MITRA.



  • To ensure the application process of MITRA’s Financial Grant for the Year 2019 is implemented systematically and to cater for the high number of applications, MITRA has launched an online application through the official portal of MITRA, JPM namely
  • Priority will be given to NGOs that submit complete application through online applications that are more systematic and transparent, without prejudice. Therefore, NGOs are encouraged to apply online / online.
  • For new applications, NGOs must first register for an application account on the account registration page. NGOs need to have NGO email account before they can register for an account. Upon registration, an account activation confirmation email will be sent to the email address of the NGO.
  • NGO representative should click on the link in the email to activate the account. (Note: Make sure the correct and valid e-mail account is entered during the account registration. Each NGO is allowed to submit one application only.)
  • Once the applicant’s account has been activated, NGOs may use the ID and password that were entered during the account registration to Log in to the Grant Management System (GMS) to fill out the application form.
  • If NGOs are unsure of the details presented in the online application, NGOs are given the option to ‘Save and Continue Later’ to store and update the application form later before submission.
  • The application form submitted by the NGO, including those submitted before the official closing date, will be processed by MITRA. Therefore, once submitted the application form can not be updated.
  • NGOs are allowed to update their application form from time to time ONLY if the NGO has not submitted the application form yet.



  • If NGOs wish to apply manually, NGOs must download manual form of MITRA’s Grant Application 2019 from the official portal of MITRA that is
  • MITRA’s Financial Grant Application Form has been prepared in the form of Microsoft Word. This means that NGOs can fill the form systematically and can add columns and lines. However, the format and the entire structure of the form CAN NOT be changed.
  • It is COMPULSORY for NGOs to attach all the necessary support documents as follows:
    • A copy of the registration certificate of the organization.
    • A copy of Annual General Assembly Account Summary (submitted to ROS / ROC / KBS)
    • A copy of Annual General Meeting Activity Summary (submitted to ROS / ROC / KBS).
    • A copy of NGO’s bank statement (recent 3 months)
    • A copy of certificate / award (such as the Merdeka Award etc.)
    • Copies of journals / newspaper articles / books (if applicable)
    • 3-minute video clip by NGO EXCO (please justify your application either in Bahasa Malaysia, English or Tamil in the form of YouTube link – please make sure privacy is set).
    • Speaker / Facilitator Certificate (If applicable)
  • It is COMPULSORY for the NGOs to submit the completed application form and supporting documents that have been printed to MITRA OFFICERS ONLY at MITRA OFFICE before the application closing date (please refer to the MITRA Official Portal for the date of application).
  • Incomplete applications will NOT be ACCEPTED by MITRA officers where the application form will be returned to the NGOs.
  • MITRA officers will ensure that the application form is checked before receipt. Only application forms that are complete will be accepted by MITRA officers for the selection process.
  • Submission of postal application WILL NOT BE ENTERTAINED and NGO (EXCO only) MUST be present at MITRA’s Office for the submission of application at the following address:


Prime Minister’s Department,

Level 4, Block D5, Complex D, Precint 1,

Federal Government Administrative Centre





  • MITRA hopes that with the availability of this APPLICATION GUIDELINES FOR FINANCIAL GRANT ALLOCATION PROGRAMME OF MITRA 2019, the process of NGO application will run smoothly and transparently.
  • MITRA believes that with this Financial Grant of MITRA, the Indian community of Malaysia will gain benefits and be directed towards a more constructive transformation with the help of NGOs.
  • Last but not the least, MITRA wishes to extend its deep gratitude for your generous cooperation. All the best and have a smooth and pleasant application process.